I ordered Egyptian cotton towels on 28th of April, with ten working days for delivery.

After waiting for over 3 weeks I contacted Go groupie and logged the complaint, they said that the supplier Homevibe will be dealing with the issue.

I also Emailed Homevibe without any luck.On 21st of May they responded by saying the order will be despatched in two or three days.Today is 3rd of June I have no towels or any explanation from either Go groupie or Homevibe.I find the customer service from both companies are none existence, I have contatacted my credit card company, and told them of the situation as they took the money from my card on the time of placing an order.I feel very let down from both companies,and certainly will never use them again,I recommend no one else does either.they are bunch of cowboys, with no customer services, I will not give them single star, but that option is not available, so who ever read this treat as 0 stars

On 21st

User's recommendation: Never use them ever again.

Location: Slough, England

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