GoGroopie Reviews

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Haven't received item

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GoGroopie - Haven't received item
GoGroopie - Haven't received item
I Purchased a CC TV from Gogroopie on the 5th of October &;;;;;;;;; was to be delivered before 19th of October. Still I haven't receive the item. Have mailed pay pal regarding this still no response. Please look in to the matter resolve the problem A.S.A.P.
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ID
#2249442 Review #2249442 is a subjective opinion of poster.
Location
Liverpool, England
Service
Gogroopie Shipping Service
New Reviewer

Want to if my order will be here for Christmas

Iv ordered two ear buds with charger and want to no when they will be delivered as there Christmas presents
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ID
#3134614 Review #3134614 is a subjective opinion of poster.
Pros
  • No pros so far
Cons
  • No good customer service
  • Take money from card twice
Preferred solution
Deliver product or service ordered

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New Reviewer

Ordered & still not had a delivery email

Ordered on the 30th and still havent had a delivery email about my order and its a gift for Christmas!
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ID
#3132436 Review #3132436 is a subjective opinion of poster.
Location
Crawley, England
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

My items did not arrive

I've contacted gogroopie 6 times but no response can't take calls. I've contacted the seller but has no record of purchase gogroopie have not replied to any emails they say someone will be in touch within 2 days. Its been 8 so far.

User's recommendation: Don't purchase from gogroopie.

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ID
#3132300 Review #3132300 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Badly customer service
  • Badly run
Loss
$35
Preferred solution
Full refund
New Reviewer

Item paid for not received

I purchased an item on the 19th of november paid for it and not received it yet It is now the 6th of december and still not heard from you.
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ID
#3128899 Review #3128899 is a subjective opinion of poster.
Location
Sheffield, England
Preferred solution
Deliver product or service ordered

About a purchase

I purchased a mattresse assuming it was a single but realused i purchased a small single can someone get back to me regarding this please.
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ID
#3128345 Review #3128345 is a subjective opinion of poster.
Location
Norwich, England

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New Reviewer

Damaged goods

I have received goods purchased through GoGroupie and I have been sending quite few msg for complaining damaged item but they are not care to reply and ignoring all msg I am not happy and I have decided NOT to buy from GoGroopie.
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ID
#3123784 Review #3123784 is a subjective opinion of poster.
Location
Leicester, England
Loss
$15
Preferred solution
Full refund
New Reviewer

Faulty item

GoGroopie - Faulty item
GoGroopie - Faulty item
GoGroopie - Faulty item
GoGroopie - Faulty item
I purchased a laptop table which is damaged. I have already been in contact but have not received a reply. Can you get intouch asap thanks. Regards Khalid Akbar
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ID
#3120251 Review #3120251 is a subjective opinion of poster.
Preferred solution
A REPLACEMENT ITEM

Wrong product has been delivered

After trying to contact go groopie I could not speak to a customer service agent only submit a digital form .which when I tried to do kept saying not the same email address which is crazy as I was using the order confirmation details that were sent to my email! So basically I have no way of contacting them for a refund or to resolve my issue . Be very careful of go groopie deals !!! They are misleading and impossible to contact

User's recommendation: Do not buy from here.

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ID
#3119699 Review #3119699 is a subjective opinion of poster.
Location
Rochester, England

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New Reviewer

Need to talk as I am older person

Why do you insist on saying my email address is wrong when I try to contact you? Yyyyyyyyyyyyyyyuyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

User's recommendation: Don't Bother.

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ID
#3117250 Review #3117250 is a subjective opinion of poster.
Location
Milton Keynes, England
Loss
$20
Preferred solution
Deliver product or service ordered

Not happy with GoGroopie

This is my first time I placed an order from you and paid by PayPal on the 8th of November and today is 1st of December but still I have not yet receive my order. This will be my 5th messages to you, I have not heard anything from yourselves. This very bad service Sarcastic I want a refund.

User's recommendation: I have not receive my goods nor refund.

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1 comment
#2100178

Why company is not responding customer request?

ID
#3115506 Review #3115506 is a subjective opinion of poster.
Location
Wandsworth, England
Cons
  • I think its fake
  • No support group telephone number

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Verified Reviewer
New Reviewer

Damaged goods

I have been sending you quite few msg and regret to inform you that no response from you at all. I have received damaged item and broken in two pieces and unable to use Your ref no.442034****07 597935**** Xmas wrapping paper cutter

User's recommendation: I will appreciate if could reply customer queries urgently.

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1 comment
#2099593

Very bad customer service

ID
#3113371 Review #3113371 is a subjective opinion of poster.
Location
Leicester, England

Late delivery

They have been in touch, and trying to resolve the problem. They will contact me within the next few days. Kind regards Charlie.
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ID
#3113219 Review #3113219 is a subjective opinion of poster.
Location
Tralee, Munster
New Reviewer

Money taken from my bank account

I was trying to purchase an item that costs £44:,99p when I paid for the item I thought it didn't go through I paid again I kept paying all along I thought it wasn't going through for 6 times so I gave up not knowing that it'll went through to the amount of £269.94 which has been taken from my account today please it was a mistake and I want my money put back into my account .please help me get my money. Thanks. Margaret Klaye maggieklaye@***.com
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ID
#3112042 Review #3112042 is a subjective opinion of poster.
Pros
  • Easy to order goods
Cons
  • Take money from card twice
Loss
$270
Preferred solution
Full refund
New Reviewer

1 not 2

I have replace a order by mistake I order twice. Please I want my refund one of the order. Please let me know that you have received my email. Thank you

User's recommendation: I need a help with my query please let me know if you have received my email. thank you.

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ID
#3110254 Review #3110254 is a subjective opinion of poster.
Location
Uxbridge, England
Pros
  • Some things are good value
Cons
  • Non delivery
Preferred solution
Full refund

Missing irem not deliverd

I had paid for two prices for the supplies mega deals that were £9.99 each that was taken out of my account. But I only received 1 emergency phone charger, I should have received another different price, as a loyal customer I have ordered a lot of items and just ordered a LED clock and hope you will sort out the previous item Thanks
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ID
#3108808 Review #3108808 is a subjective opinion of poster.
Location
Harringay, England

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