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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

GoGroopie review: To speak to customer service

GoGroopie review - To speak to customer service
GoGroopie review - To speak to customer service
GoGroopie review - To speak to customer service
I have not received my order no reply from anyone
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Most Helpful
Review
#1716747 Review #1716747 is a subjective opinion of poster.
Service
Gogroopie Shipping Service
Pros
  • Want to speak ro someone
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

None would never recommend GoGroopie

I returned a mans parka coat in November requesting a full refund of the money I paid for an inferior product you let me know you had received it and said I would get it asap it has been over two weeks now please refund my money immediately or I will take it further Mr William Mitchell voucher number 6638644069 ticket number 14943419-5816 mens parka 2034740107
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Review
#1729906 Review #1729906 is a subjective opinion of poster.

GoGroopie review: It is a total muck about carnt call no one just tell you to contact them tho email and get no reply

Because i have orderd my son a electric scooter it is coming from eve motion I have not received a delivery date I have emailed Gogroopie lots of times and had no reply eve motion emails me back to say she couldn’t find me on there system and now will not reply I have been into my bank and got payment refs no one will answer me and the phone number just tells you to use there contact website and someone will get back to you in two days this is my sons chrismas box I’m balled off
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Review
#1728822 Review #1728822 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
I want a call to let me no the situation off my order

GoGroopie review: NO CONTACT IF YOU HAVE ORDER PROBLEMS

1.3
Details

Update by user 2 days ago

Further to my review below I need to also mention that only one of these jackets was delivered but £19.99 each along with £3.99 each delivery charge was also charged to me I contacted the actual supplier who have also email gogroopie.com to refund me for these 2 x poor quality jackets. But after a few emails to go gropie no refund has been given nor even a reply to any of my emails.I need Go Groopie in UK to contact me and rectify /REFUND MY MONEY FOR THESE 2 X PADDED JACKETS.

Original review posted by user 2 days ago

Ordered 2 x padded jackets advertised as ideal for Winter months no padding in jacket just stitching to make it look like it has on picture and are as thin as a shirt, Also states UK Sizes No chance far to small when I ordered my exact size. trying to get a refund or even an answer from them as support@gogroopie.com DOESN'T EVEN READ THE EMAILS what kind of support is that/ they say to go onto site and use contact form which I have 4 times and had no reply/response and still trying to get refund. SO AVOID AT ALL COSTS AS IF YOU HAVE A PROBLEM THEN THEY NOT INTERESTED IT SEEMS AND HAVE GOT YOUR MONEY.
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Review
#1728075 Review #1728075 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$48
Preferred solution
Full refund

GoGroopie review in Wrexham, Wales: Non delivery of item

1.0
Details
Office closed at 4 p.m, ridiculous. Numerous emails sent only one reply. Poor customer service
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Review
#1728026 Review #1728026 is a subjective opinion of poster.
Service
Gogroopie Customer Care

GoGroopie review in Sheffield, England: Non delivery of item

1.0
Details
I had already filled in a form for non delivery. I wanted to speak to someone as I had received our response. It just re-directs you to fill in a form. I'll think twice before placing an order with gogroopie again Steve M
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Review
#1727803 Review #1727803 is a subjective opinion of poster.
Service
Gogroopie Customer Care

GoGroopie review: I don’t no how to use computer that well

1.0
Details
I ordered two sets of earphones on the second of November on jmcnally @ icoud.com and never got the voucher the money is took out of my PayPal and bank account
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Review
#1727785 Review #1727785 is a subjective opinion of poster.
Pros
  • Quick to take your order & money
Cons
  • Buyer beware
  • Not answering my emails
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

GoGroopie review: None would never recommend you

I returned a mans parker coat about two weeks ago and was told I would receive a full refund in a few days I have not received anything please get this sorted ASAP you only took a matter of minutes to take my money so I am very disappointed in your services Mr MITCHELLShocked
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Review
#1727771 Review #1727771 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$20
Preferred solution
Full refund

GoGroopie review in Newport, Wales: My order

My order wrong and no-one on phone to talk to
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Review
#1726702 Review #1726702 is a subjective opinion of poster.
Service
Gogroopie Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

GoGroopie review: Do not buy as this customer does not allow you to ring them to cancel.

1.0
Details
Buyer beware. This compamy does not let you cancel easily once you buy a voucher and once you do you find out you ha to pay ashipping chage of 3.99 making item much more expensive than other on line companies. Looks like we have lost 7.99 as voucher expires at end of month before buying anything or having to pay a surcharge of 3.99.
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Review
#1726613 Review #1726613 is a subjective opinion of poster.
Service
Gogroopie Customer Care
Pros
  • Want to speak ro someone
Cons
  • Not answering my emails
  • Buyer beware
Reason of review
Return, Exchange or Cancellation Policy
Loss
$8
Preferred solution
Full refund

Contact GoGroopie Customer Service

Website:
Mailing Address:
Alpha House, 100 Borough High Street
London, London SE1 1LB
United Kingdom
Phone:
+44 203 474 0107
All GoGroopie Contacts

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GoGroopie Questions

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

GoGroopie review: I cannot enter my voucher code.

On the 24th November i purchased a peek-a- boo elephant i redeemed my voucher code on the 25th. the fine print said 10 days delivery. I have received nothing. My Voucher code is 4369811769, all payments by Pay Pal.
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Review
#1726290 Review #1726290 is a subjective opinion of poster.